Frequently Asked Questions

General Questions

Phoenix has several locations conveniently located in Mercer, Camden, and Ocean Counties of New Jersey. We are located in close proximity to public transportation and provide transportation services to our Partial and Intensive Outpatient Programs. 

Give us a call, chances are we accept your insurance. We accept all insurance plans with out-of-network benefits and are in-network with the following insurance companies:

  • Aetna
  • Ameri-group
  • Blue Cross Blue Shield
  • Horizon NJ Health
  • Tricare
  • United Healthcare
  • Wellcare

Your therapist will work closely with you throughout your recovery journey to provide you with customized treatment. Our goal is to help you get to where you want to go and help you maintain a successful recovery. The amount of time you need in treatment will vary based on your needs and where you are in recovery process.

We only offer treatment services to individuals 18 years of age and older.

Phoenix is fully licensed and accredited to offer all levels of outpatient, intensive outpatient, and partial care levels of treatment through the NJ Division of Mental Health and Addiction Services. In addition, all of our programs are accredited by the Joint Commission (TJF), the industry gold standard for ensuring quality care. All of Phoenix’s treatment programs are based upon the client placement criteria set by the American Society of Addiction Medicine (ASAM).

Treatment Questions

There is no wrong door to treatment. We believe in the importance of providing client centered and quality care. Our licensed clinical team utilizes evidence based treatment including CBT, DBT, EMDR, Positive Psychology, Motivational Interviewing among other treatment modalities. We are fully certified to provide community-based Medication Assisted Treatment (MAT) and offer medications such as suboxone and vivitrol as part of our comprehensive substance use treatment protocol.

Everyone’s journey is different. Whether you are in need need of intensive support or you just need a therapist to work though a minor challenge, our teams are here for you. We will craft your treatment journey around your recovery needs and the clinically recommended treatment protocols.

There are many paths to recovery. In addition to our evidence-based treatment groups, we provide yoga, art, and music therapy to round out the treatment experience.

We’re here to help. If you can’t find the answer you’re looking for, please contact us 🙂